AI Chatbot for Modern Healthcare Practices

Transforming the Patient Experience with smart, 24/7 conversations.

Who We Are

Your Partner in Intelligent Conversations... at scale

At Thandi Live, we specialize in transforming the way your business connects. We design and deliver intelligent conversational solutions that instantly create personalized, interactive experiences for every one of your clients or patients.

Using our expertise in AI, we help you move beyond the phone call—elevating your service to a new level of speed and personalization that drives loyalty and growth. Ready to see how seamless communication can work for your practice or business? Contact us today.

Why AI Chatbots Matter

Maximize Engagement, More Bookings, and Customer Satisfaction

Seamless Messaging Experience

Let patients reach you where they already are — WhatsApp, Messenger, Telegram, and more. Bring your conversations and informations channels to One Unified Experience.

24/7 Instant Bookings & Support

Always on. Always helpful. Your chatbot, engages patients, captures bookings, answers questions, provides guidance, and supports your patients around the clock.

Personalized Interactions

Let clients and patients lead and direct the conversations with self service menus. Personalise the experience with clear, consitent communication to drive loyalty.

What We Do

End-to-End Chatbot Integration and Experience Building

Messenging Platform Integration

We specialize in integrating chatbots with popular messaging platforms, including Facebook Messenger, WhatsApp, Telegram, and more. Seamlessly connect with your customers on the platforms they prefer

Smart Chatbot Development

Our experienced team designs and builds intelligent chatbots that align with your business objectives. From initial concept to deployment, we create chatbot solutions tailored to your specific needs and customer expectations

Natural Language Processing

Leverage advanced natural language processing capabilities to create chatbots that understand and respond to user queries accurately, delivering conversational experiences that feel human-like

Personalization and Recommendations

Harness the power of customer data to provide personalized interactions and tailored recommendations. Our chatbots can analyze user behavior and preferences to offer relevant suggestions and enhance the customer journey

Success Stories

Real Results, Satisfied Customers

Increasing Bookings and Engagement

"I was amazed by the impact of integrating chatbots into our customer support process. “Our patients love how quick and simple it is to make bookings and ask questions — day or night.”

Vusani, DR & Managing Partner

Enhancing Customer Satisfaction

We experienced a remarkable 25% improvement in customer satisfaction ratings and witnessed increased customer retention. Our customers appreciate the 24/7 availability and instant responses.

Sarah, Marketing Manager at Client B

Driving Lead Generation

"Integrating chatbots into our lead generation strategy has been a tremendous success. [Your Company Name] played a pivotal role in helping us achieve a phenomenal 40% boost in qualified leads and accelerated sales growth. The chatbots provide personalized interactions and gather valuable customer information, allowing us to tailor our approach and close more deals. It's been an incredible journey of growth for our business."

Mark, Sales Director at Client C

Contact Us

Let's Build Exceptional Customer Experiences Together

Talk to our team

messenger

Not sure where to start?

Whether you're looking to optimize executive productivity, automate client experiences, or embark on a digital transformation journey, let’s map out your ideal workflow together.

Ask Thandi

Email Us: info@thandilive.co.za

Call Us: 010 021 0401